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Driving Business Outcomes

We develop and execute initiatives focused on customer engagement and procurement transformation.  These efforts enhance process efficiency, optimize cost management, and significantly increase annual recurring revenue.  


We leverage our deep expertise to offer tailored advisory services, helping businesses innovate their operational practices and deliver sustainable value.  Our approach is hands-on and results-oriented, focusing on delivering practical solutions that align closely with the unique challenges and objectives of each client.  


We are committed to the continuous innovation of operational practices and are always looking for new opportunities to help organizations streamline their processes and grow the bottom line.  


Let’s connect and explore how we can drive impactful change together in your organization! 


Who We Are at Steinberg Consultancy

Our Mission

We help companies get back on track with their SAP Ariba programs by delivering focused, fast, and effective enablement strategies designed to accelerate adoption, maximize ROI, and fuel long-term success.

Our Values

We believe that true value lies in the details, and we strive to make every interaction a positive and memorable experience. Your satisfaction is our ultimate goal, and we are here to ensure that every step of your journey with us is marked by excellence and expertise.

Our Approach

We take a results-driven approach—quickly assessing your SAP Ariba program to deliver focused roadmaps and enablement strategies that drive adoption, boost ROI, and unlock value in weeks, not months.

About Rob Steinberg

Rob Steinberg is an experienced executive with over 30 years dedicated to pioneering customer success and procurement strategies in complex, global settings. His career has been defined by his ability to drive transformative changes that not only meet but exceed strategic business objectives.


Rob has a solid track record of developing and executing large-scale initiatives focused on customer engagement and procurement transformation. These efforts have consistently enhanced process efficiencies, optimized cost management, and significantly increased annual recurring revenue. He thrives in leadership roles, mentoring diverse teams, and building lasting executive-level relationships, ensuring that every project he undertakes together achieves robust solution adoption and substantial value realization.


In Rob's recent venture as an independent consultant, he continues to leverage his deep expertise to offer tailored advisory services, helping businesses innovate their operational practices and deliver sustainable value. His approach is hands-on and results-oriented, focusing on delivering practical solutions that align closely with the unique challenges and objectives of each client.


Rob is committed to the continuous innovation of operational practices and is always looking for new opportunities to help organizations streamline their processes and grow their bottom line. 

 “I continue to be impressed by Rob's deep expertise and commitment to excellence in Customer Success Management.  If you're looking for a trusted partner to establish a strong Customer Success foundation, Rob and Steinberg Consultancy will deliver impactful, measurable results."


Jason Mudd, Executive Director, Infrastructure Solutions Group, Lenovo

 “Rob’s professionalism and leadership for building the content, due diligence, collaboration and engagement model as well as proactive stakeholder alignment has accelerated the rollout (of the Enterprise Customer Success Manager role).”


Sophie Xuesi Li, Customer Success Workforce Transformation, SAP

“Rob is one of those people who stand out in a lifelong career. Rob is the consummate professional who is always looking for ways to do and make things better. Customer success is paramount to Rob …”


Geri Hulsey, Global Account Executive, SAP

Rob has a talent for truly understanding what his customer needs and is adapt at navigating within large organizations to connect his customers with the best experts. We were successful in making the business case to purchase SAP Ariba’s Procure to Pay solution and that was in large part due to Rob’s efforts.”


Collin Bailey, Senior Director, Strategic Procurement, CVS Health

“Rob was a great member of SAP’s Verizon account team who pioneered a new role (Customer Success Manager) in a way that all the other CSMs wanted to emulate.”


Angela Russell-Rekika, Managing Partner, SAP

“Doing business with Rob was always a pleasure.”


Bill Boodry, CPM, Manager of Procurement, Liberty Mutual

Contact Us

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Steinberg Consultancy

rsteinberg@steinbergconsultancy.com +1(215) 380-9357

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